Ricky Stephenson initially started a small automotive repair business in the early 1980s. By the 1990s, the business had grown from a small automotive repair garage providing services for friends, to a thriving, highly successful facility on Irving Boulevard in Irving, Texas.
Rick's Car Care Centers stands behind every service and product it provides. Our goal is to retain every customer for life.
Rick's Car Care Centers core values have remained unchanged since the company's formation:
- to always take the highest road possible in everything we undertake
- to do the right thing in every business and personal dealing we have
- to help our customers, employees and community in demonstrable ways
- to provide the highest level technical expertise for our customers, and to emphasize on-going training and education for each employee to assure that our products and services remain the finest possible;
We describe these core values to our employees and our customers through our "3 legged stool" metaphor. Each leg represents a key element; one leg represents our customer, the next leg represents our employees, and the third leg represents our business. Each is important and each must be in concert with, and support the other. If proper balance is not achieved and maintained, the stool does not provide a solid, stable framework.
Rick's Car Care Centers is focused on its mission: to grow; to keep our values front and center in all we do; to build value for our employee shareholders; to build trust and confidence in each and every customer; and to be a positive, participating member of our local communities.
Our value as a company is best demonstrated when we add value to our customers, our employees and our communities.
Just like the personal and kind touch of Rick's Car Care Centers customer service policy, Rick's Car Care Centers believes it is important to extend that kindness into their community involvement too! Rick's Car Care Centers is an active member in the Irving-Las Colinas Chamber Chair of Membership Committee as well as the Irving-Las Colinas Chamber of Commerce Board Member. Rick's Car Care Centers is also an active participant in both the Irving Small Business and Women's Alliance Committees.
Rick's Car Care Centers is also a proud sponsor and participant in many local Irving charities such as supporting the Irving Independent School District, Irving Cares, Peaceable Kingdom Retreat, Our Children's House and Texas Scottish Rite Hospital for Children.